Pricing
Simple, scalable access
Every module is currently free. Paid subscriptions unlock email support, phone callbacks, and multi-user team access.
Pay as you go — no subscription needed
Single session
$25
one product · 24-hour access
- Full content for 1 product
- Alarms, flowcharts, video, images
- No recurring fees
- Upgrade anytime
Best value
10-credit pack
$200
10 sessions · $20 each
- 10 diagnostic sessions
- Credits never expire
- Use across any products
- Upgrade anytime
Per alarm lookup
$5
single alarm or symptom
- One alarm / symptom
- Related content included
- No recurring fees
- Full product access
Pay-per-use unlocks full content for the selected product for 24 hours, billed at purchase.
Enterprise — detailed pricing
Team & company licensing
Flexible multi-user plans for shops with large teams or multi-site operations. Scale seats and term to fit — every plan includes the full diagnostic platform.
5–100+ seats
Add users as your team grows
Unlimited modules
Every product & control covered
Priority support
Phone callback within 2 hours
SAP integration
Custom-branded portals
License pricing by term
All prices in USD · per organization
Unlimited-module tier
| Plan | Users | 1 month | 6 months | 12 months | 24 months Best rate |
|---|---|---|---|---|---|
| 5 products | 5 | $63 | $188 | $313 | $531 |
| Unlimited | 5 | $500 | $1,500 | $2,500 | $4,250 |
| 5 products | 10 | $100 | $300 | $500 | $850 |
| Unlimited | 10 | $800 | $2,400 | $4,000 | $6,800 |
| 5 products | 50 | $400 | $1,200 | $2,000 | $3,400 |
| Unlimited | 50 | $3,200 | $9,600 | $16,000 | $27,200 |
| 5 products | 100 | $750 | $2,250 | $3,750 | $6,375 |
| Unlimited | 100 | $6,000 | $18,000 | $30,000 | $51,000 |
Need more than 100 seats or a tailored package? We'll build a custom quote.
Request a quote
Or subscribe — single user
Starter
$10
per month · 1 product
- 1 knowledgebase module
- Full alarm reference
- Diagnostic flowcharts
- Mobile app access
- Email support
- Phone callback
Most popular
Pro
$200
per month · all modules
- Unlimited modules
- Full alarm reference
- Diagnostic flowcharts
- Mobile app access
- Email support
- Phone callback
Annual
$1,000
per year · all modules
- Unlimited modules
- Full alarm reference
- Diagnostic flowcharts
- Mobile app access
- Email support
- Phone callback (≥$4,000)
Email support
Included on subscriptions $595/year and above. Reach our experts directly when you're stuck.
Phone callback within 2 hrs
Available on annual subscriptions $4,000 and above. Real engineers, not a call center.
Live database updates
When your specific machine is down, we can push targeted updates to your subscription in real time.