Take it to the shop floor

The DR Machines app

Diagnose alarms, search the knowledgebase, and chat with the assistant right from your phone — standing at the machine. Available for iPhone and Android.

iPhone & iPad

iOS 16 or later
Scan with your camera to install

Android

Android 10 or later
Scan with your camera to install

Instant alarm lookup

Type an alarm code and get the fix in seconds.

Guided chat

Walk from symptom to solution, hands-free.

Reach an expert

Escalate tough faults to a specialist.

Saved for offline

Keep key guides available on the floor.

Your subscription, in your pocket

  • Sign in once and your plan, saved machines, and history follow you to the app.
  • Full knowledgebase — browse by product, symptom, or alarm with the same content as the web.
  • Chat assistant is front and center, so a fix is always one tap away.
  • Expert escalation when you need a real person, with urgency built in.

Tap the tabs below the phone to preview the app →

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Fix it faster
Search an alarm or symptom, or ask the assistant.
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Alarm Lookup
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Alarm 401 — Servo ready fault
SVM overheat under load
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Hi! What machine are you working on today?
Fanuc — SVM servo drive
Got it. What are you seeing — an alarm code or a symptom?
Alarm 401 No motion Overheat
Alarm 401
Alarm 401 is a servo-ready signal fault. I found 6 guides — here's the top fix. Tap to open the flowchart.
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